Privacy Policy.

01Introduction

This Privacy Policy describes how Portoro Homes Inc and its affiliates ("Portoro," "we," "us," or "our") collect, use, and share information in connection with list.portoro.com (the "Site").

The Site is focused on information and services for vacation rental homeowners and prospective homeowners who may be interested in working with Portoro as a property manager. It does not provide a booking platform for guests.

By accessing or using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

02Who we are and how to contact us

Owners and prospective owners: owners@portoro.com

Guests and reservations (for other Portoro sites): reservations@portoro.com

03Scope of this policy

This Privacy Policy applies only to information we collect through list.portoro.com and related owner-focused forms, landing pages, and communications that link to this policy.

Other Portoro websites or services, including guest-facing booking pages and the Portoro Owner Dashboard, may have additional or different privacy terms.

04Information we collect

We collect information about you in three main ways.

4.1 Information you provide to us

You may provide information when you:

• Request information about Portoro's services for homeowners
• Submit a contact form or "Learn more" / "Talk to us" form
• Schedule a consultation or property review
• Download an owner guide or similar resource
• Sign up for owner-focused email updates or webinars
• Communicate with us by email, phone, or other channels linked from the Site

Information you provide may include:

• Contact details: name, email address, phone number, mailing address
• Property details: property address or approximate location, home type, amenities, occupancy, existing management status, links to existing listings
• Professional details: role (e.g., owner, asset manager), company, portfolio size
• Preferences: how and when you prefer to be contacted, areas of interest (e.g., revenue optimization, home care)
• Communications: content of messages, call notes, and related correspondence

4.2 Information we collect automatically

When you use the Site, we automatically collect certain information, which may include:

• Usage data: pages viewed, links clicked, time spent, referring and exit pages, search terms, and similar analytical information
• Device and technical data: IP address, browser type, operating system, device identifiers, screen resolution, language, and similar technical details
• Approximate location: inferred from your IP address (e.g., city, region, country)

We use this information to operate, secure, and improve the Site, and to understand how owners and prospective owners interact with our content.

4.3 Cookies and similar technologies

We and our service providers may use cookies, pixels, and similar technologies to:

• Remember your preferences
• Measure and analyze Site performance
• Understand which content is most relevant to owners
• Support limited advertising or retargeting about Portoro's owner services

You can manage cookies through your browser settings. If you disable cookies, some Site features may not function properly.

05How we use your information

We use the information we collect for purposes including:

• Providing and improving the Site: operating, maintaining, and enhancing list.portoro.com and related owner-focused experiences
• Responding to inquiries: answering your questions, scheduling calls, and following up on owner interest forms
• Evaluating properties and fit: reviewing property details you share to assess whether Portoro is a good match as a manager
• Communicating with you: sending owner-focused emails, newsletters, and updates, including about Portoro's services, resources, and events (you can opt out of marketing communications at any time)
• Analytics and research: understanding how owners use the Site to improve content, design, and outreach
• Legal, compliance, and security: enforcing our Terms of Use, protecting against misuse or fraud, and complying with applicable laws and regulations

We do not use list.portoro.com to process guest booking transactions or payment details.

06How we share your information

We may share information as follows:

• Service providers: with vendors that perform services on our behalf, such as analytics, hosting, customer relationship management (CRM), marketing tools, or communication platforms. These providers are authorized to use your information only as necessary to provide services to us.
• Affiliates: with Portoro's subsidiaries and related entities that help us operate our owner services and evaluate properties.
• Professional advisors: with lawyers, auditors, insurers, and similar advisors as needed for legitimate business purposes.
• Business transfers: in connection with a merger, acquisition, financing, or sale of all or a portion of our business or assets.
• Legal and safety: when we believe disclosure is required or appropriate to comply with law, respond to lawful requests, enforce our terms, or protect the rights, property, or safety of Portoro, our customers, or others.

We do not sell your personal information as "sale" is traditionally understood. If applicable law defines "sale" more broadly, we will honor any required rights and disclosures.

07Third-party links and tools

The Site may link to other Portoro sites, third-party websites, or owner resources. We are not responsible for the privacy practices of those third parties, and their policies will govern your use of their services.

08Your choices

You have choices regarding your information:

• Marketing communications: You can opt out of owner-focused marketing emails by following the unsubscribe link in those messages or contacting us. You may still receive non-marketing communications related to your inquiries or our ongoing relationship.
• Cookies and tracking: You can set your browser to refuse cookies or alert you when cookies are being sent.
• Information updates: You can request that we update or correct your contact details or property information.

09Your privacy rights

Depending on where you live, you may have certain rights regarding your personal information, such as the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Lodge a complaint with a data protection authority

To exercise these rights, contact us using the details above. We may need to verify your identity before responding.

10Data retention

We retain information for as long as reasonably necessary to:

• Respond to your requests and maintain our relationship with you
• Operate and improve our owner-facing services
• Comply with our legal and regulatory obligations
• Resolve disputes and enforce our agreements

When information is no longer needed for these purposes, we will delete or de-identify it in accordance with applicable law.

11Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12Children

The Site is intended for adults involved in owning or managing vacation rental properties. It is not directed to children, and we do not knowingly collect personal information from individuals under the age of 16.

13Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will modify the "Last updated" date at the top of this page and, where appropriate, provide additional notice.

Your continued use of the Site after an update means that you accept the revised policy.

14Contact us

If you have questions about this Privacy Policy or our privacy practices, please contact us at owners@portoro.com.

See also our Terms of Use.