Published inspection cadence
Bi-weekly, weekly, or twice-weekly visits depending on tier. Reports are photo-documented and stored for the owner.
Tier 01 · Second Home Care
The home you don't rent, cared for like the ones we do.
Subscription care for owners who use their second home themselves. Local people in the home on a published cadence. The same Portoro field operation that runs our rentals, on a calendar that matches how you actually use the property.
Cape Charles · Virginia
Included operating stack
What Care owners see.
Second Home Care is the same field discipline Portoro uses for rentals, without guest revenue management or channel distribution.
Maintenance approvals
Routine findings become owner-approved work orders. Anything under fifteen minutes during the scheduled visit is complimentary, logged in the portal at zero charge. Charged labor runs $60 per hour in 30-minute increments, parts at cost. Vendor work the home needs is coordinated at twenty percent of the invoice.
Smart access and key holding
Lynx smart access gives the local team, owner-approved vendors, and emergency responders controlled entry without loose keys.
Optional sensor visibility
Owners can elect NoiseAware, Minut, hot tub, leak detection, and auto-shutoff monitoring where the home supports it.
Annual Asset Physical
The home receives a structured annual review with condition notes, photos, recommended interventions, and capital planning context.
Owner portal records
Inspection history, maintenance notes, approved work, sensor data when elected, and statements stay in the owner view.
Three published tiers
Pick the cadence. The standard does not change.
Essential
$199 to $249 / month
Bi-weekly inspections
- 30-item digital inspection report with photographs
- Secure key holding via Lynx smart locks
- Emergency notification
- Vendor referral network access
- Owner portal access · live operations view
- Owner Webinar Series access
- Owner Exchange access · cross-market booking at preferred owner rate
Plus
$349 to $399 / month
Weekly inspections
- Photo-documented reports in the owner portal
- Hands-on minor repair under fifteen minutes complimentary on every visit
- Seasonal preparation coordination · HVAC, climate, opening and closing
- 24 / 7 emergency response
- Vendor scheduling, not just referral
- Owner portal · Webinars · Owner Exchange
- Optional sensor data in the portal · NoiseAware, Minut, leak detection
Premium
$549 to $649 / month
Weekly inspections plus concierge
- Everything in Plus
- Arrival and departure concierge for owner stays
- Proactive seasonal maintenance management
- Dedicated property manager with quarterly written owner review
- Priority contractor scheduling
- The Annual Asset Physical · structured GM and analyst review with written deliverable
- Owner portal · Webinars · Owner Exchange
Pricing range reflects market and property size. Your local GM names the exact figure after a property walk-through.
Honest framing
What Care does, and does not, cover.
Hands-on minor repairs that take less than fifteen minutes during a scheduled visit are complimentary, logged in the portal at zero charge so the work is still visible. Anything beyond runs at $60 per hour in 30-minute increments, parts at cost, photographed in the portal. The same maintenance discipline that runs Portoro rentals.
Vendor work the home requires (HVAC service, septic, deep landscaping, capital projects) is coordinated by Portoro at twenty percent of the vendor invoice. The vendor's own number is billed at cost. The twenty percent covers scheduling, on-site quality check, photo evidence, payment processing, and inclusion in your monthly statement.
The Portoro additions
Things a standalone home-watch operator cannot offer.
- Live sensor data in the owner portal, if you elect optional sensors at onboarding. NoiseAware, Minut, hot tub, leak detection with auto-shutoff.
- Owner Webinar Series on tax strategy, insurance, the rental market, and seasonal planning.
- Owner Exchange at preferred owner rate, across all seven Portoro markets.
- The Annual Asset Physical at the Premium tier. A GM plus analyst review, written.
When you are ready to rent, the path is short.
Move up to Full Rental Management and the monthly Care fee disappears.
Move up to Full Rental Management and the monthly Care fee disappears, because everything in Care is already part of how we run a rental. Most owners who start with Care convert when their circumstances change. We make the path frictionless. No onboarding fee. No re-contracting.
Begin the conversation
Care for the home you don't rent.
Your local GM will respond within one business day.